F.A.Q.

​Shipping and Handling

 

U.S. orders are processed and shipped 5-7 business days. Sundays and Saturdays are not considered business days.

Canada/International shipment: Orders make take 2-4 weeks. 

 

Return Policy

 

If for any reason you are not satisfied with your purchase, please return within 72 hours for an in-store credit.

Once we have received your returned item, we must examine the nature and condition of the item first to determine if an in-store credit will be issued. All returned shipping fees are at the customers expense.

We are not responsible for late shipments due to an invalid email shipping or mailing address, custom clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

 

​Additional Frequently Asked Questions

 

What if my package was lost or stolen?

We are not responsible for lost or stolen items.

However......here are a few tips:

  • Ask neighbors if they noticed packages being delivered.

  • Call USPS with tracking number to inquire about shipment.

Terms and Conditions

 

By using this website, you accept these terms & conditions in full.

Order Acceptance

Please note, if any problems occur with your information due to credit fraud, we have the right to not accept your order and must cancel.

Notice of Changes

The company reserves the right to change these conditions from time to time. Any changes will be posted 30 days prior via email and or directly on the site.

Privacy Policy

What information do we collect and use?

  • We collect information from customers, when they place an online order.

  • Register to receive special promotion via email.

  • Respond to customer service requests and suggestions from customers on how to improve our website.

 

No information collected will be used for any third party group.

© 2020 Intuitive Design Company